Since there are only so many artist names, there should be a way to report or flag songs that are on an artists or in my case, clients page that is not them.
@Nate Hutchison will get back to you on this. @Alexander Marques can you share a sample song URL that's incorrectly associated to your artist (also share URL please).
I’m friends with watershed but understandably, with a common name, they will have songs/albums that are not theirs like the above.
Nate Hutchison
Team•
May 21, 2024
Thanks for the feedback @Alexander Marques!
We want to make it as streamlined as possible to edit tracks, so we recently launched an ability to allow edit requests on tracks to streamline the process whenever you see an incorrect artist on a track. From there our team can run a quick review and approve the request
Alexander Marques
•
May 22, 2024
There was a track that another friend no longer wanted to be associated with and don’t believe is on any of her pages, but I just got an email saying I couldn’t remove it?
Hey Alex - I see Thea Danos listed on that track in Spotify, it may need to be removed there first, otherwise even if we delete it, it will get added to the track in Chartmetric again.
In general for specific issues I'd recommend using the Intercom Chat bubble! They will be faster and more equipped to handle all of your questions.
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Comments6
Akash Mukherjee
May 19, 2024
@Nate Hutchison will get back to you on this.
@Alexander Marques can you share a sample song URL that's incorrectly associated to your artist (also share URL please).
Alexander Marques
May 20, 2024
https://app.chartmetric.com/track/18638181/about
https://app.chartmetric.com/artist/155590
I’m friends with watershed but understandably, with a common name, they will have songs/albums that are not theirs like the above.
Nate Hutchison
May 21, 2024
Thanks for the feedback @Alexander Marques!
We want to make it as streamlined as possible to edit tracks, so we recently launched an ability to allow edit requests on tracks to streamline the process whenever you see an incorrect artist on a track. From there our team can run a quick review and approve the request
Alexander Marques
May 22, 2024
There was a track that another friend no longer wanted to be associated with and don’t believe is on any of her pages, but I just got an email saying I couldn’t remove it?
Trying to remove “Thea Danos”
Alexander Marques
May 22, 2024
https://app.chartmetric.com/track/31050714/about
Nate Hutchison
May 25, 2024
Hey Alex - I see Thea Danos listed on that track in Spotify, it may need to be removed there first, otherwise even if we delete it, it will get added to the track in Chartmetric again.
In general for specific issues I'd recommend using the Intercom Chat bubble! They will be faster and more equipped to handle all of your questions.
Hope this helps!